Overview
Air Freight coordinator
Full Time
Due to expansion our client now seek an experience Air freight coordinator. This dynamic , fast moving global business would appeal to a confident , hard working individual looking for a career and not just a job
The Role
• Develop and build relationships to ensure a high level of customer service is provided to clients.
• Create quotations for import, export or cross trade in an agreed timeframe; and follow up on quotations to a conclusion.
• Negotiate rates with suppliers, airlines and overseas partners/agents.
• Build strong working relationships with suppliers, airlines & overseas partners/agents.
• Maintain an understanding and awareness of market conditions and trends.
• Create air shipments within our internal software package
• Create documentation and labels for air exports
• Coordinate air shipments from start to finish
• Check and raise sales invoices, securing payment.
• Communicate effectively with operations colleagues.
• Create and maintain customer standard operating procedures.
• Communication with overseas agents and clients is clear precise and effective.
• Accurate & timely reporting to department supervisor.
What we’re looking for
• Commercial experience in air freight forwarding.
• The ability to grow repeat business and develop new opportunities.
• Experience of working in a high pressure environment whilst retaining the capacity to remain calm under pressure.
• The ability to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.
• Be able to travel at short notice when required.
• Foreign languages would be an added advantage.