We are currently recruiting for a permanent hire for the below position.

Working within a friendly but professional department


Responsible for various activities for assigned portfolios i.e., processing of all Reinsurance technical transactional disciplines associated with the assigned role

– Pro Rata portfolio.

Duties include responsibility for assigned client accounts; including reinsurance coverage assessment, processing of quarterly accounts and cash loss transactions and associated cash follow up, application and disbursement of funds due.


Under full or partial supervision, perform all or some of the following core job functions:

1. Management of assigned client portfolio. Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity.

2. Assess and submit client and/or reinsurer presentation materials and communications to resolve questions and secure reinsurer agreement and payment of claims and account balances.

3. Work with Market to assist with collection of funds.

4. Ensure assigned tasks are actioned accurately and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to.

5. Utilize Key Performance Indicators (KPIs) and other system tools to manage all brokerage receivables, funding, retention, e-trading, post booking receipt, ad hoc reporting requests, payment of funds and all management and transactional process steps to provide services in an efficient, effective and regulatory compliant manner.

6. Provide input for the evolution of the operational model at all levels of the organization. Promote new process improvement ideas leveraging technology solutions.

7. Promote, build and maintain relationships with Brokers, Clients and Markets. Understand issues, resolve problems and queries and review working practices.

8. Participate in team meetings and activities to share opinions, ideas, knowledge and solutions; maintain strong working relationships and participate in initiatives and/or contribute where required to deliver outcomes. Seek opportunities to increase own understanding and improve the services provided.

9. Support team by maintaining Colleagues’ workloads in their absence.

10. Take ownership of personal development and seek training where required.

11. Perform other job related duties as assigned.




5 GCSEs grade A-C and 3 A levels grade A-C;

5 years qualification/experience.


Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint) required.


1. Ability to work as part of a high performance team. Attention to detail in completing assigned tasks.

2. Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.

3. Successful management of workload; able to manage expectations of all Clients and Stakeholders.

4. Able to engage, influence and negotiate with Clients, Markets and Colleagues in a professional manner.

5. Strong communication and negotiation skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the business brand.

6. Ability to quickly assess and offer effective solutions to problems efficiently. Ability to make sound judgments independently while knowing when to bring situations to the attention of Management.

7. Consistently deliver superior Client service.


1. Proven Customer Service Abilities and Orientation.

2. Planning and Organisational skills.

3. Teamwork.

4. Initiative.

A competative salary is offered to attract the right candidate together with a generous benefits package.

Please submit your CV for the hiring managers attention

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