Overview

My client is looking for an Administrative Housing Needs Officer ideally from a Customer Services background. Housing experience is not necessary as all training will be given to the successful candidate.
The key purpose of the housing needs officer post is to provide a high standard of housing assessment and homeless prevention to customers requesting help for housing assistance and to meet the Council’s statutory duties towards housing applicants under the Housing Act 1996 Parts VI and VII as amended by the Homeless Reduction Act. The role will be required to make good quality decisions on homelessness and housing need in accordance with the law, policies and procedures operating within the department and reduce the number of households living in temporary accommodation and unsuitable housing in the borough.
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